Gaming is for fun — not stress. 999bde believes every player's safety comes first. Learn how to set limits, spot problems, and find support when you need it.
For urgent support, contact:
[email protected]Responsible Gaming means treating gaming as a healthy form of entertainment — where you stay in control, not the other way around. At 999bde, we don't just want you to enjoy the game; we want every player to stay well and happy.
Online gaming is enjoyed by many people across Bangladesh. But a small number of players sometimes lose control — and it begins to affect their family life, work, or finances. 999bde takes this seriously. Our responsible gaming policy is not just a set of rules on paper — it is a genuine commitment to every player on our platform.
Remember: there are no guaranteed wins. Gaming is always for entertainment, not income. If you feel the urge to keep playing to recover money you've lost — that is the first warning sign.
Responsible gaming at 999bde means staying within your budget, managing your time, keeping a clear head, and asking for help when you need it. We're always here for you.
999bde strictly prohibits anyone under 18 from using the platform. We verify age at registration and before the first withdrawal.
If you suspect someone underage is using 999bde, contact our support team right away. We operate a strict zero-tolerance policy.
At 999bde, you can set your own limits. It's the most effective way to game responsibly — once limits are in place, it's much harder to go over budget.
| Limit Types | Description | Availability |
|---|---|---|
| Daily Deposit Limit | The maximum amount in BDT you can deposit per day | Available |
| Weekly Loss Limit | Maximum amount you are willing to lose in a week | Available |
| Session Time Limit | Maximum session length per gaming session | Available |
| Monthly Budget Limit | The upper limit on your total spending for the entire month | Available |
| Cooling-Off Period | Taking a gaming break for a set period | Available |
Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this is intentional, to prevent a moment's impulse from pushing you over your budget.
Tip: Before you play each month, decide on an entertainment budget — one you can afford to lose without affecting your daily life. Make that your monthly limit.
Most people don't realize when entertainment has crossed into a problem. Read through the warning signs below carefully — if any apply to you or someone close to you, please seek help.
Repeatedly depositing to chase losses is the most telling sign of a problem.
You sit down thinking it's been 1 hour, but 5 hours have passed — that's a warning sign.
Lying or hiding your gaming means you already know you've crossed a line.
Failing to meet daily responsibilities because of gaming is a serious warning sign.
Feeling anxious, irritable, or low when you can't play is a sign of emotional dependence.
Depositing money meant for rent, groceries, or medical expenses is a signal that you need urgent help.
If you notice two or more of the above signs in yourself, don't wait — contact the 999bde support team or activate Self-Exclusion.
Answer the following questions honestly. If you answer "Yes" to three or more, please speak with our support team.
Did you deposit more than your budget last month?
After a loss, have you ever told yourself "just one more game" and kept playing?
Has gaming caused arguments or problems with your family?
Do you find yourself thinking about gaming during work or study time?
Have you tried to stop gaming and failed?
Have you borrowed money or taken funds from someone to fund your gaming?
Do you feel down or anxious when you're not gaming?
This self-assessment is for personal awareness only and is not a substitute for professional medical evaluation. If you think you have a problem, please seek professional help.
You can activate Self-Exclusion on 999bde at any time, temporarily or long-term locking your own account.
To activate self-exclusion, contact the 999bde support team. We will action your request within 2 hours of receiving it. All marketing messages will also be paused for the duration of your exclusion.
Asking for help takes courage. Choosing self-exclusion or taking a break is not a sign of weakness — it is a smart decision to take care of yourself.
If there are children or teenagers at home, take precautions to ensure they cannot access 999bde.
If you suspect a minor has accessed your account on your device, change your password immediately and notify our support team.
Beyond 999bde's own support, you can also reach out to professional organizations. Acknowledging a problem and seeking help is always the first step toward a solution.
We don't just entertain — we maintain multiple layers of protection for your safety.
Set your own deposit, loss, and session limits. Reductions take effect immediately; increases require a 24-hour waiting period.
Suspend your account temporarily or long-term at any time. We action all requests within 2 hours.
Strict age verification during registration and KYC — no one under 18 will be granted access.
Automatic notifications are sent when you are approaching your limit or during extended sessions.
Review your full gaming and deposit history to better understand your own patterns.
Our expert support team is always ready to help with any questions or concerns.
Log in to the site and speak directly with our Responsible Gaming team via live chat. Available 24/7.
For detailed issues, reach us by email. We respond within 24 hours.
[email protected]
If gaming addiction becomes serious, please reach out to a mental health professional. We can help point you in the right direction.